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My Pinterest Was Hacked – What Can I Do?

My Pinterest was HackedRecently there has been a rash of bogus boards and pins being set up without people’s knowledge and although it appears harmless, it is annoying! You will get notifications that people are repinning your pin (emails for each one if your settings are set up that way) and it appears to be associated with accounts which are connected to Facebook either through “Log in with Facebook” or having allowed Facebook to access your Pinterest account. Because of this, and therefore possible access to your personal information on Facebook, I’d suggest disconnecting them. I haven’t been able to find out too much about this, or what else it does, but made this video about how to adjust your settings to protect yourself if you’ve been hacked. Let us know in the comments below if you’ve experienced this or come up with any other solutions!

 

UPDATE: Some things have changed since I made this video. Find your account settings under the More tab at the top, or at this link directly. Also the Log In With… has changed – it is now a yes or no toggle, and there is one for Google+, Gmail, and Yahoo in addition to FB and Twitter. On Facebook the Apps privacy settings are now here.

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79 Comments

  1. Ann Grimmell on May 1, 2013 at 8:52 am

    My Facebook was hacked and Pinterest I thought old Facebook was deleted and opened new one.Now both are in use and hacked.Saw pin by Tina Nguyen .Do NOT know her.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on June 8, 2013 at 1:01 am

      Ugh! Go change all your passwords and delete it. Good luck!

  2. Robert on August 27, 2013 at 2:55 pm

    Thanks for the info, have recently noticed unauthorized pinning and new boards on my account. Have been signing in using twitter, will disconnect and see it that changes anything.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on September 10, 2013 at 10:16 pm

      Yes and also check in your Twitter settings the Apps you have connected, disconnect Pinterest, then change your Twitter password. Then you may be able to sign in via Twitter again without a problem.

      • How do I get a real person to respond to me! I have multiple accounts not by choice! I reset my password and they started a new a count on February 25, 2017 at 4:10 am

        A couple of days ago I reset my password. Pinterest started a new account. It is empty. All my pins and boards are gone. If you go into search and look up Ricki Lieberman my account is there with all my pins and boards. It has an old picture that I used before I was hacked months ago. But it is my account with my email and my username: creativericki I want my account back and I will reset the password again but for my account! I am pretty frustrated. I am on Facebook. Or you can send me an email or message! I don’t know how I will hear from you! 6612976551

        • Karen Clark
          Follow me on Twitter: mybizpresence
          on April 6, 2017 at 11:51 pm

          Hello – I do not work for Pinterest or anything so I cannot help you other than advising you to contact them through the Help area. I am sorry.

  3. Sandra on September 12, 2013 at 6:59 pm

    Ikeep getting boards added on and even comments I didn’t write!

  4. Rajiv on September 17, 2013 at 8:36 am

    Thanks for the help. My pinterest account is also hacked by some one, now I am trying to solve it

  5. laura on September 19, 2013 at 6:09 am

    I had the same problem, I changed my Facebook password and that didn’t help. Even though I marked every post as spam before deleting them, it didn’t change anything. I deleted the same post 3 times before I looked for a better solution. I disconnected my FB and Pinterest and changed passwords for both, so far nothing new has been posted since yesterday. I will reconnect them and see if that is ok now.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on September 24, 2013 at 12:17 pm

      OK Good luck – I hope that did the trick!

  6. sarah on September 24, 2013 at 11:47 am

    Thanks so much for this! Really helpful!

  7. Karen on October 3, 2013 at 8:38 pm

    Hi, I also noticed that I supposedly pinned some pins I did not do, these are mostly weight loss pics. It also created a board for all these fake pins. I deleted them right away and changed my password. But damn, this is annoying! What do these spammers think, that we would actually buy their stuff? They make whatever they are selling less credible, if they aren’t already turning on your alarm bells.

  8. Robyn on October 6, 2013 at 10:54 am

    Just as an FYI: my Pinterest was hacked and I DO NOT have it connected to Facebook. They even deleted one of my boards. It’s only been a couple of days since I changed the password, but I haven’t had any problems since.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on October 29, 2013 at 10:12 pm

      Yikes! May be unrelated to this particular problem but I am glad changing the password helped.

  9. aC on February 11, 2014 at 3:42 pm

    this just happened to me! lucky Pinterest realised something fishy was up and put it in read-only mode…I have now changed my passwords
    but so scared – how did this happen? My blog has also been doing things lately…

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 11, 2014 at 8:14 pm

      It has been suddenly happening to me a lot too (where Pinterest makes you reset your password.) I am not sure if it is the same thing or something else, but I am glad they are on top of it. I think you are exposed if you accidentally pin something that has something attached – for example sometimes I will repin something I see without actually clicking on it all the way through to see that it goes to an actual/credible website. I am being more careful now!

  10. Alain on February 13, 2014 at 8:05 pm

    This just happened to me as well. This feels like a massive phishing scheme by hackers using information they gleaned from Pinterest’s OWN servers. I’m less concerned about the sanctity of my boards than the security of my of online life. My Pinterest Board was NOT linked to any other accounts [FB. Twitter].

    The hackers now have an email address AND a password. Like everyone I tend to use the same small set of passwords for all my on-line accounts [maybe as many as 60 different accounts, some casual/recreational and some more critical to my life, maybe half a dozen passwords]. If the source of these breaches turns out to be Pinterest itself it could dwarf the Target hack. This could be very bad.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 13, 2014 at 9:21 pm

      Thanks for the comment, Alain. I agree this could be huge. In the last couple weeks I have had to reset my password due to my account being compromised at least 4 times. I wrote some feedback as a support ticket and FYI this is the response I received:

      Charlotte (Help Center)
      Feb 12 12:04

      Hi Karen,

      I’m so sorry you had this experience on Pinterest, and I’m glad you were able to get back into your account! Resetting your password logs you out of all active sessions, so your account is now secure.

      We put your account in safe mode because we detected a suspicious login from the UK. This sort of account breach can happen when spammers guess a user’s password, or when you share passwords across multiple services. For example, if you use the same email address and password on a less secure website and that website gets hacked, the hacker might try using your same login combination for other services. When we detect this sort of activity, we lock the account and ask the account owner to confirm their identity through their email address.

      To protect yourself against attacks like these going forward, we highly recommend setting a strong, unique password for Pinterest and being careful about which machines you use to log in. If you use your old Pinterest password on any other websites, be sure to change those passwords too.

      If you’re having to change your password every time you log in, it may be that your browser is having some trouble getting its settings to stick. Check out these browser tips and tricks to see if they help!

      I hope that was helpful and this gets you Pinning again soon! Let me know if you have any other questions.

      Charlotte | Community Specialist

  11. Mel on February 22, 2014 at 4:57 am

    I just noticed I have been hacked. My location was changed to Paris and there were links added to my profile. Hopefully changing my password will help this.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 24, 2014 at 5:23 pm

      Good luck!!

    • Tiffany on February 27, 2014 at 8:10 pm

      I noticed it today as well..my location was changed to Paris and a new board titled skin care was added! Scary stuff but I changed my passwords to everything Amazon, facebook, etc.

      • Faeleia on March 3, 2014 at 12:51 am

        The exact same thing happened to me, and I changed my passwords 3 times in a day, each harder than the previous. Jesus, the idea that people even hacked into my account makes me livid. I deactivated my FB a month earlier, so there was nothing from there, but I guess I had better secure my gmail password to an even harder one. Sigh.

    • Linda Hurry on March 5, 2014 at 9:57 am

      I got the notice today as well. I had to change my password. A board “I recommend this site” was added and it had a pin which I did not look at before deleting the board. Just went back and noticed my location was now Paris and there was a link in the comments about me and website which previously had nothing. Make sure you go in and delete that because I’m sure that link was bad news. Not that I was going to check it.

      • Karen Clark
        Follow me on Twitter: mybizpresence
        on March 5, 2014 at 10:58 am

        We should not have to comb through our boards! Crazy.

  12. Theresa F on February 24, 2014 at 9:59 am

    I have noticed since Saturday that I can not see any of my followers nor their pins. I can only see my own pins. Has my Pinterest been hacked?

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 24, 2014 at 5:22 pm

      Hmm I don’t think that is a hack I would probably assume that is a glitch within Pinterest.

  13. Pro on February 24, 2014 at 4:11 pm

    I use hacked-db.com website which monitors my email address.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 24, 2014 at 5:21 pm

      Interesting – are you getting actual results from it or are they general warnings? I have to say I am pretty skeptical in these services which could be playing on people’s fears but actually harvesting emails for other purposes. I do not know anything about this one so if you’ve had no problems or found some things that were useful that’s great.

      • Pro on March 2, 2014 at 6:29 am

        They have a service that monitors my email account and I get a notification if my email found in leaks posted by hackers.
        It seems legit to me.

  14. Jasmine on February 26, 2014 at 12:37 am

    I just found out my account was hacked. I believe it was from a company. I forgot the website, but it had the words “business” and “growth”. I have no idea how they got a hold of my account. I couldn’t log in – seems like they changed my password until I reset it using my email. I logged on and a board was added to my profile titled “amazing :)” as well as links in the description and my location was changed to Paris (oh how I wish). I realized strangers pinning my items who have never followed me. It terrifies me knowing my account is connected to my facebook. I hope that doesn’t get hacked as well. I wonder why it happens so often on pinterest if it’s such a popular site. Thanks for this post. Seeing other peoples comments and your advice is really helpful.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on February 26, 2014 at 9:07 am

      Be sure to go into your Facebook Apps Settings and disconnect Pinterest. You can do that here https://www.facebook.com/settings?tab=applications X out the Pinterest app and this will take your Facebook off Pinterest until you can get it sorted out.

  15. Phillip Kellogg on February 26, 2014 at 3:15 pm

    Our account was hacked as well and our web address was changed, boards were set to be followed by “ahmat diykanbay tegin” and Company information changed. Our accounts are not linked to any Facebook or Twitter accounts. All passwords were reset and if it happens again bye bye Pinterest.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 2, 2014 at 1:41 pm

      Yes I would keep a careful eye on your accounts and keep it disconnected from Tw/Fb etc. Frustrating!

  16. Sonja Hartemink on February 28, 2014 at 3:49 am

    I have received many pins by email that were ‘found’ for me, all about making money online, diet stuff and health products. First made the mistake thinking that they did this on purpose, blocked their accounts and reported them for spam. Until I got this note from a friend, who has no idea what is going on. Scary, I will have a look at my Pinterest accounts (got 3) and Facebook connections. Hope Pinterest will be able to do something. Not nice if people start blocking for no reason 🙁

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 2, 2014 at 1:41 pm

      I have been getting those now as well, which appear to be something different. Try disconnecting from FB.

  17. Hetty on March 1, 2014 at 6:53 pm

    I’m having the same problem with someone changing my description and location (Paris). I’ve tried to change my password, no luck. Any suggestions on what to do so I don’t lose all my boards? Very frustrating. 🙁

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 2, 2014 at 1:44 pm

      Oh gosh – I would submit a help ticket through Pinterest’s contact form and let them know. Go to one of the help categories and at the end of the article it will have an Email Help button – use that to explain your situation. Maybe start here: https://en.help.pinterest.com/home

  18. rob on March 2, 2014 at 2:29 pm

    Mine was changed too, but it looks like they only changed my profile info before pinterest put account in read only. Mine was never connected to Facebook, Twitter, or any other account.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 4, 2014 at 8:23 pm

      Interesting. Hopefully that’s the end of that!

  19. Brenna on March 2, 2014 at 2:33 pm

    I noticed my hack via Facebook and I did NOT have my accounts connected. They do use the same email address. My newsfeed on fb said I pinned a board. I immediately changed my fb password and then have now changed my pinterest password. When I logged into pinterest it had put my account. In safe mode. I have changed my password 3 times since then just to be safe. When I went into pinterest account settings the log in with Facebook had been connected though I did not do it. I have noticed for a long time random people pinned my pins, especially a certain one about tie-dying. My account ended up saying Paris and having random website on it. I deleted the board and am about to delete that pin that keeps getting re-pinned and, as I said, changed all my passwords. I’m hoping this helps. I have all my Facebook settings very private so hopefully there won’t be any issue.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 4, 2014 at 8:23 pm

      Yikes!! Crossing fingers for you.

  20. Dub on March 4, 2014 at 4:01 pm

    Hetty, sounds like we got hit by the same guy. Were you getting skin care pins posted to your account? That guy even changed the URL of my website on pinterest. I just changed my password and deleted his spam. I hope it is permanently resolved. I hope you figure it out.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 4, 2014 at 8:14 pm

      That happened on my most recent attack, too! Ugh.

    • Andrea on March 28, 2014 at 2:26 pm

      they changed my location to Paris too!

  21. […] help? See this helpful video by Karen Clark giving visual steps on how to do these […]

  22. Zubair Ahmed on March 13, 2014 at 2:32 am

    Bullshit ! Some one hacked my pinterest account. Deleted boards and pins from the account, removed the content from profile, changed the location.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on April 22, 2014 at 8:18 pm

      It’s messed up, I agree. Contact Pinterest!

  23. leslie on March 21, 2014 at 9:35 am

    My pins are defaulting back to me so there is no website attached despite having the original source who I pin from quite a lot. IS there a reason this is happening? When I went into one of the repins another company seemed to have hijacked the pin overriding the original source?

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on April 22, 2014 at 8:18 pm

      Honestly I do not know. Try contacting Pinterest?

  24. Andrea on March 28, 2014 at 2:24 pm

    Mine was hacked about a month ago and they let me know- I subsequently changed all my passwords. I unlinked it to everything! Funny thing I had just locked down my FB a few days before with the maximum security/ notifications, etc. They still hacked PInterest, but FB was intact. I unlinked it of course. Now- Just yesterday- someone must have unleashed a spam storm, because now my account is suspended and someone I know confirmed they had pinned lots of spammy links. 🙁 Color me sad. I have no idea if it will be opened back up or not. Pinterest’s feedback is not speedy that’s for sure. I think their security is highly lacking. I mean why not have log in notifications like FB does – at the very least? When they hacked it the first time- they had added a board with a spammy link- and changed my location. I just wonder if people grow up and think- “I wanna spam people with weight loss solutions”… is that the new astronaut? *sigh* I miss my humor board. Does anyone know if Pinterest ever releases the suspended accounts?

  25. Karen Clark
    Follow me on Twitter: mybizpresence
    on April 8, 2014 at 8:04 pm

    Ugh I hope they get this under control soon. I would contact them directly (again and again!)

  26. Carol Dabboussi on April 17, 2014 at 6:53 am

    I have a really serious issue and I am getting one canned response after another when I try to get help from Pinterest. It seems i have a hacker enemy who wishes to destroy my reputation, (I know who it is) if you google search my name under images, you find nasty posts that I never pinned directly LINKED to my board and posts that I did pin ??? Its a definate hack job ! I tried to change my settings to NO GOOGLE SEARCHES etc… but now the SAVE CHANGES button does not work (Im sure this has somthing to do with this hacker as well !!!) HELPPPPPPP !!!!!!

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on April 22, 2014 at 8:21 pm

      Gosh I wish I could help. How about making those boards private/secret?

  27. susan cook on April 27, 2014 at 9:10 am

    I just noticed last night that there was activity on my pinterest boards that weren’t made by me. I was going to change password today and look into it further but my account has been suspended. Is there anything I can do? I have been on for years and it is my go to for recipes etc. I feel so violated?? Help anyone??

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on May 14, 2014 at 10:07 am

      You need to report this to Pinterest directly. Once you get a human addressing your help ticket you should be able to get some kind of response.

  28. Betsy on May 11, 2014 at 7:25 am

    This is all great information, BUT what if the hacker has changed the email associated with the account… you are not even able to reset your password… any tips about that? I can’t seem to get any resolution as I watch my Pinterest account spiral out of control.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on May 14, 2014 at 10:06 am

      The only thing I can suggest is reaching out to Pinterest. I am sorry!

  29. joy cole on June 21, 2014 at 9:56 am

    there are no adds on mine, but tons of cowboy, dog and horse photos that arent from me! i dont understand why. it’d be 1 thing if it was folks trying to sell me something, but just adding photos seems its sites hooked up to my interests-vaguely. i posted some animal photos, so more animals. i posted some southwest panoramas, so cowboy and horses. i dont get how or why.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on June 21, 2014 at 2:54 pm

      I would put in a support ticket with Pinterest and let them know!

  30. ilvia mcnair on July 1, 2014 at 3:22 pm

    my page has been hacked since last year . with pins from people i dont even know they just took over my pinterest account.HELP

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on July 10, 2014 at 1:20 pm

      For sure change your passwords and disconnect your social media sites as described above. Then contact Pinterest if you are still having trouble!

  31. jovie on July 24, 2014 at 7:40 pm

    how can i open my account if some people they will hack my account…i cant reset my password..plss help me

  32. jovie bacud on July 24, 2014 at 7:46 pm

    i cant log in to my account some people they will hack my account……..plss help me to closeautomatically my account

  33. Max on December 7, 2014 at 6:25 pm

    I also had my email account hacked last week and i managed to get some information at http://www.hackedemails.com/help-emails-hacked/ hope it helps others like it did for me

  34. amber on March 4, 2015 at 6:43 pm

    Hi Karen!

    In googling for help, I found you! :)) Was just wondering if you know if there’s any way to find out what an email is that’s connected with my pinterest? I can’t seem to remember it and have tried everything in the world! I would think Pinterest would have record of this and that there’s a way to recover it, but all their “help responses” are simply automated and leave me with nothing.

    Any suggestions would be appreciated. Thank you! 🙂

  35. Karen Clark
    Follow me on Twitter: mybizpresence
    on March 4, 2015 at 7:03 pm

    Hi Amber – the first place I’d look is my email Inbox to search for any emails FROM Pinterest and then see which email is in the “TO” field! Next I’d try logging in with Facebook or Twitter – could it be you set it up using one of those as your Login? Then I’d go to the Help center and tell them you have a problem. Here’s a link if you want to copy/paste it: https://help.pinterest.com/en/contact?what_do_you_need_help_with=I%20can’t%20log%20in%2C%20sign%20up%2C%20or%20deactivate&more_specifically_login=I%20can%27t%20log%20in

  36. Unknown on March 18, 2015 at 11:11 am

    On my Pinterest I didn’t do it. But it blocked one of my followers and I didn’t do it also the messages got deleted so I changed my password unblocked my friend and the messages came back am I hacked?

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on March 18, 2015 at 12:20 pm

      I do not know but are you sure you OR your friend didn’t accidentally block or even unfriend on FB which may be how you are connected? If not then I’d submit a help ticket and ask.

  37. kev on May 24, 2015 at 1:51 pm

    I don´t use pinterest at all but i actually like the pins beign created by whoever is using my account, can i let him/her use it without any risks to my personal information? i mean they haven´t tried to hack my facebook or any other of my accounts…

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on October 10, 2015 at 12:39 pm

      If you know their username/name you could add them as a Collaborator on your boards? I would not leave them on your account as an admin unless you know them or have a working relationship with them.

  38. Rita on June 3, 2016 at 2:05 pm

    I’m not sure if my Pinterest account is hacked or not. However, I do notice that my pins get moved around on 2 specific boards from time to time. I adjust them back the way I want them and a little while later I notice they’ve been switched around again? Is this common? Does this happen to any other Pinterest users?

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on August 31, 2016 at 12:01 am

      I’ve never seen that but am curious now! Was that on mobile? Try desktop? Or vice versa?

  39. Janice on August 21, 2016 at 6:50 pm

    I deactivated the account that was hacked, it was only a few pins and not my pins so no problem. When I did I saw the name of the hacker, a very foreign name to me. Pinterest then allowed me to change my password on MY email and reset it. I now have full control of my pinterest and didn’t lose any of my pins. I also changed my settings for only me to see it for a while.

    • Karen Clark
      Follow me on Twitter: mybizpresence
      on August 30, 2016 at 11:46 pm

      That is fantastic! Great news, thanks for sharing!

  40. Kathy on September 9, 2016 at 7:16 pm

    My Pinterest account is hacked, and I don’t see how I can reset my password, because everything on there is in a Russian like language/font. Now what do I do?
    thanks,

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